What an excellent service I received today from Xavier - he responded very quickly to my enquiry - informing me what he’ll be doing to solve my question and within two hours he was back with a solution. What a star!! Thank you!
I think the bad reviews seem to be more an issue with Your Smile Direct than with Tabeo. I had a very positive experience with them. I had to cancel my order with Smile Direct Club and so asked Tabeo if they could confirm that they received my cancellation and could refund my initial payment. Not only did they (Xavier) quickly respond confirming that they’d received my cancellation, but also then cancelled my loan instantly which usually takes about a week. Honestly, I don’t have a bad word to say about this company, they handled my case very quickly and easily. It does seem that the common thread between the bad reviews here are YSD.