The only problem I had with my experience is that towards the end of my time there I asked to use a restroom and was told that the restroom is off limits to customers, that I would have to go to the gas station next door. Now I find it appalling that I'm good enough to borrow money, and pay a huge interest and fees back, but am not good enough to be allowed to use the bathroom? Otherwise, the borrowing process was smooth. Had it not been for that I would've rated the experience a 5